Return Policy – VS Clothing
At VS Clothing, customer satisfaction is our priority. Please read our return policy carefully before making a purchase.
1. Eligibility for Returns
You may request a return or exchange if:
- The item is unused, unwashed, and unworn
- The product is in its original condition with tags attached
- The return request is made within 7 days of receiving the item
2. Non-Returnable Items
The following items cannot be returned or exchanged:
- Items purchased on sale or promotion
- Innerwear or customized products
- Items damaged due to customer misuse or improper handling
3. Exchange Policy
- Exchanges are allowed subject to stock availability
- Size exchanges can be requested for the same product
- If the requested size is unavailable, store credit may be offered
4. Return Process
To initiate a return or exchange:
- Contact us through our website or official communication channels
- Provide your order number and reason for return
- Once approved, return the item following our instructions
5. Return Shipping
- Return shipping costs are the customer’s responsibility
- If the return is due to a defective or incorrect item, VS Clothing will cover the shipping cost
6. Refund Policy
- Refunds are processed after the returned item is inspected
- Approved refunds will be issued via the original payment method or as store credit
- Refund processing time may take 7–14 business days
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the product.
8. Policy Changes
VS Clothing reserves the right to update or modify this Return Policy at any time without prior notice.
9. Contact Us
For return-related inquiries, please contact us via our website or official support channels.
